Important Details Regarding Faction Content!

by Alexander Garden in [ Announcements ] on, Dec 9, 2014 11:00 PM UTC 142  comments
Greetings MechWarriors!

This news post contains some important information regarding the roll-out of today's Faction Content!

For players who attempted to apply Faction Content to their Mad Dog 'Invasion' Variants

As outlined on the Wave 2 page, the Clan Faction Content Patterns released today only apply to whichever Wave 2 'Mechs were included in your respective package purchase. They will not apply to any Wave 1 'Mechs.

The Mad Dog 'Invasion' variant was made available after the release of Wave 2 to players who purchased both the Masakari and Man-O-War Clan Collections. As the Mad Dog was not included with the Koshi, Fenris, Loki, or Man-O-War Collections, it is not considered part of the Wave 2 Collection and is thus not eligible for receiving the Clan Pattern reward items.
This restriction also applies to Mad Dog's purchased as of today with MC, or on January 20th with C-bills.

All that being said: If you received the Mad Dog 'Invasion' variant as part of your Ultimate Clan Reward for having purchased the Masakari and Man-O-War Clan Collections, we will be injecting Clan Pattern unlocks for any of the Clan Faction Content you had selected.
So, for example, if you selected 2 Ghost Bear and 2 Wolf Clan Faction Content packs, you will be receiving 1 Ghost Bear and 1 Clan Wolf Pattern unlock for your non-Invasion Mad Dog variants.

All injections for those eligible players have been completed as of this post!

For players who attempted to apply Faction Colours to their eligible Wave 2 'Mechs, but were charged MC

After the release of the Faction Content, players who attempted to apply one of their Faction Colours to an eligible 'Mech from their Wave 2 Collection were either being charged the normal amount of MC for the item, or were not able to save the change (in the event they did not have enough MC to cover the cost). 

We will be issuing in-game refunds to any player who was charged MC for the Faction colour items that they were eligible to receive as part of their Clan Faction Content selection.

All refunds for affected players have been completed as of this post!

For players who purchased the Resistance Wrath pack, but did not receive their King Crab Reward 'Mech

Sincere apologies for the delayed injection. The King Crab has just scuttled into your account! If necessary, please log out and log back in to initiate the redemption.

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