We are happy to announce that as of April 1st at 12:00PM PDT, we will be transitioning our global payment services provider from Playspan to Xsolla.
Xsolla is a game-focused payment services provider with support for over 500 payment methods worldwide, and they love MechWarrior!
Your available payment methods will continue to be automatically catered for your specific region, and depending on your region you may actually have some additional payment methods now available.
Credit card transactions (Visa, MasterCard, and Amex) will continue to be processed through Stripe.
PayPal transactions will continue to be processed directly by us through the PayPal portal.
We're also very happy to announce that starting today at 12:00PM PDT you'll receive an associated receipt from Piranha Games for all transactions from now on. This receipt will include a confirmation ID and timestamp that you can use when communicating with Support services in the event of a billing issue or question.
If you encounter any issues with your transaction, please contact billing@mwomercs.com.